Privacy Policy

Effective Date: 11.04.2025

Privacy Policy
 
Digiwyze
 
Last Updated: 14.11.2025
 
Digiwyze provides digital marketing, paid advertising, creative production, social media management, website/app development, CRM/ERP systems, AI solutions, loyalty programs, branding, and SEO services.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us.
 
 
 
1. Information We Collect
 
1.1 Information You Provide
 
When you contact us through our website or communication channels, we may collect:
•Name
•Email address
•Phone number
•Company name (optional)
•Message content
 
Our website does not include any file upload or brief submission feature.
 
 
 
1.2 Information Collected Automatically
 
We may automatically collect basic technical data such as:
•IP address
•Browser type and device details
•Pages viewed
•Time spent on the website
•Clicks and navigation behaviour
•Traffic sources
 
This is collected via standard analytics tools (e.g., Google Analytics, Meta Pixel, TikTok Pixel).
 
 
 
1.3 Advertising & Performance Data
 
To operate and improve our services, we may collect:
•Form submission events
•Engagement metrics (clicks, views, messages)
•Campaign performance data
 
All information collected is non-sensitive and used for business purposes only.
 
 
 
2. How We Use Your Information
 
Your information is used strictly for:
•Responding to your inquiries
•Communicating about our services
•Preparing proposals and follow-ups
•Improving website functionality
•Measuring advertising and campaign performance
•Enhancing user experience
•Ensuring security and preventing misuse
 
We do not sell or rent personal data under any circumstances.
 
 
 
3. Data Storage & Security
 
We store and process information using secure digital infrastructure and implement protection measures such as:
•Encrypted website connection (HTTPS)
•Controlled access for authorized personnel
•Secure hosting environment
•Internal monitoring and safeguards
 
We do not state or guarantee any specific server location.
 
 
 
4. Data Transfers
 
We do not intentionally transfer personal data to external parties.
 
If any third-party tools (e.g., analytics platforms) process limited technical data for functionality, this occurs only for service operation and optimization.
 
 
 
5. Data Retention
 
We retain personal information only for:
•The time needed to provide services
•A reasonable period for business records and communication
 
You may request deletion of your data at any time, unless retention is necessary for operational reasons.
 
 
 
6. Your Rights
 
You may request to:
•Access the information we hold about you
•Correct or update your details
•Request deletion
•Withdraw consent
•Ask questions about how your data is used
 
Contact us directly to make any request.
 
 
 
7. Cookies & Tracking Technologies
 
We use cookies and similar technologies for:
•Website analytics
•Performance measurement
•Advertising insights
•Improving overall user experience
 
You may disable cookies through your browser settings.
 
 
8. Third-Party Links
 
Our website may contain external links.
We are not responsible for the content or privacy practices of other websites.
 
 
9. Children’s Privacy
 
Our services are intended for individuals aged 18 and above.
We do not knowingly collect data from children.
 
 
10. Updates to This Policy
 
We may update this Privacy Policy when needed.
The updated version will always be available on this page.
 
 
 
11. Contact Us
 
If you have questions or requests regarding your personal information, contact us:
 
Digiwyze
Email: info@digiwyze.ae
Phone: +971 56 465 2484
Website: www.digiwyze.ae